Sales Policy

Effective Date: January 3, 2025

Welcome to Mimiemagicnie! We are dedicated to providing you with high-quality luxury handbags and accessories. Our sales policy is designed to ensure that your shopping experience with us is seamless, transparent, and enjoyable. Below you will find important information regarding our sales process, including pricing, orders, and special terms.

Pricing:

  • Prices: All prices on our website are listed in USD (United States Dollar). Prices are subject to change at any time without prior notice, but any changes will not affect orders that have already been placed.
  • Promotions and Discounts: From time to time, we may offer promotions, sales, or discounts on our products. These offers are subject to availability and may have specific terms and conditions, including expiration dates.
  • Sales Tax: Sales tax will be applied to orders based on the applicable tax rate for the shipping address provided during checkout. The tax rate will be displayed at checkout.

Product Availability:

  • Stock Availability: We make every effort to ensure that all products listed on our website are in stock. However, in some cases, an item may become unavailable due to high demand or inventory discrepancies. In such cases, we will notify you as soon as possible and provide options, such as waiting for restocking or canceling your order.
  • Product Descriptions: We strive to provide accurate and up-to-date descriptions, images, and specifications for all our products. However, we cannot guarantee that all information is completely accurate or error-free. If you have specific questions about a product, please contact us before placing an order.

Order Process:

  • Placing an Order: To place an order, select the products you wish to purchase and add them to your cart. Once you are ready to checkout, follow the on-screen instructions to complete your order, providing accurate billing and shipping information.
  • Order Confirmation: After submitting your order, you will receive an email confirmation with the details of your purchase, including order number, item(s) ordered, and shipping address. If you do not receive a confirmation email, please check your spam folder or contact us for assistance.
  • Payment: Orders will only be processed once payment has been successfully received. We accept major credit and debit cards, PayPal, Apple Pay, and other secure payment methods. For full details on payment options, please refer to our Payment Policy.

Shipping and Delivery:

  • Shipping Methods: We offer various shipping options for domestic and international orders. Shipping costs will be calculated at checkout based on your location and selected shipping method.
  • Order Processing Time: Orders are typically processed within 1-2 business days. During peak seasons or special promotions, processing time may be longer. We will notify you if there are any delays with your order.
  • Shipping Time: Delivery times vary depending on the shipping method chosen and your location. Estimated delivery times will be provided at checkout.
  • Tracking: Once your order is shipped, you will receive an email with a tracking number to monitor the status of your delivery.

Returns and Refunds:

  • Return Eligibility: If you are not satisfied with your purchase, you may return the item within 30 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. For more details, please refer to our Return and Refund Policy.
  • Refund Process: After we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method. Please note that shipping fees are non-refundable.

Order Cancellations:

  • Order Cancellation: Once an order is placed, we begin processing it promptly. If you wish to cancel your order, please contact us as soon as possible. Cancellations can only be processed if the item has not yet been shipped. Once an order has been shipped, it cannot be canceled, but you may return the item in accordance with our Return and Refund Policy.

Gift Cards:

  • Gift Cards: Mimiemagicnie offers gift cards for purchase. These gift cards can be used for purchases on our website and are subject to our sales policy and terms of use. Gift cards are non-refundable and cannot be redeemed for cash.

Special Terms:

  • Limited Edition or Custom Products: Certain products, such as limited edition or customized items, may have additional terms and conditions regarding sales, returns, and exchanges. Please check the product description for specific details.
  • Fraud Prevention: In order to protect our customers and our business, we may take additional steps to verify orders, especially those with unusual shipping or billing information. If we suspect fraudulent activity, we reserve the right to cancel or refuse any order.

Changes to This Policy: We reserve the right to update or modify this Sales Policy at any time. Any changes will be reflected on this page with the updated “Effective Date.” We encourage you to review this policy periodically to stay informed about our sales terms and conditions.

Contact Us: If you have any questions or concerns about our sales policy or your order, please contact our customer service team:

Email: info@mimiemagicnie.com
Phone: (801) 484-8812
Website: www.mimiemagicnie.com

Thank you for choosing Mimiemagicnie. We appreciate your business and are committed to providing you with an exceptional shopping experience for luxury handbags and accessories.