Sales Policy

Effective Date: February 20, 2025

Welcome to Mimiemagicnie! By placing an order with us, you agree to adhere to the following Sales Policy. This policy is designed to ensure a smooth shopping experience for all our customers. Please read it carefully to understand your rights and responsibilities when purchasing from our online store.

1. Product Availability

We strive to ensure that all items listed on our website are available for purchase. However, due to varying demand and stock levels, certain products may become temporarily unavailable. In such cases, we will notify you promptly and provide options such as:

  • Canceling the order and processing a refund.
  • Substituting the item with a similar product of equal value.
  • Backordering the item if it will be available soon.

2. Order Process

  • Order Confirmation: After placing an order, you will receive an email confirmation detailing the items purchased, the total price, and your order number. This email serves as a receipt and confirmation of your order.
  • Payment Authorization: All payments must be authorized and processed before shipment. Once your payment is confirmed, your order will be processed, and a shipping confirmation will be sent.
  • Pricing and Discounts: The prices for items on our website are in USD and are subject to change. Any discounts or promotional codes applied will be reflected in your total during checkout.

3. Shipping and Delivery

  • Shipping Fees: Shipping costs will be calculated based on the delivery address and the size of your order. All applicable shipping fees will be displayed before finalizing your order.
  • Shipping Timeframes: Delivery times may vary depending on the shipping method selected. Standard shipping usually takes 5-7 business days, while expedited options may be available for faster delivery.
  • Shipping Restrictions: We currently ship to all locations within the United States. International shipping may be available in some cases, subject to additional terms and charges.

4. Returns and Exchanges

Please refer to our Return and Refund Policy for detailed information on how to return or exchange items. Customers are responsible for any return shipping fees unless the item is damaged or defective. We will provide a full refund or exchange for items that meet our return criteria.

  • Return Window: Returns must be made within 30 days of the original purchase date.
  • Condition of Returned Items: Items must be returned in their original, unused condition, with tags and packaging intact.

5. Order Cancellations

Once an order is placed and payment is authorized, we process orders quickly to ensure timely shipping. If you wish to cancel or modify your order, please contact us immediately. We will make every effort to accommodate your request, but cancellations can only be processed if the order has not already been shipped.

6. Payment Methods

We accept the following payment methods:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure payment methods may be available at checkout

Please ensure that your payment details are correct when submitting an order to avoid delays.

7. Taxation

Sales tax will be applied to orders based on the shipping address, in accordance with local tax laws. The applicable tax will be calculated during checkout and added to your total.

8. Customer Support

If you have any questions or issues with your order, our customer support team is here to assist you. You can reach us by:

We aim to respond to all inquiries as quickly as possible and resolve any issues to your satisfaction.

9. Changes to the Sales Policy

We may update or modify this Sales Policy from time to time. Any changes will be posted on this page with an updated effective date. We recommend that you review this policy periodically to stay informed of any updates.

10. Governing Law

This Sales Policy shall be governed by and construed in accordance with the laws of the State of Utah, United States, without regard to its conflict of law principles.

Thank you for shopping with Mimiemagicnie! We look forward to providing you with quality products and excellent customer service.